FAQ
Customised Creations
Can I get custom jewellery made?
Yes, we can make customised creations in pure silver. However, you are requested to send details of your requirements to our email asmirajewels@gmail.com. Once the details are received, we will evaluate them and inform you whether such a creation can be made. For any queries, please feel free to call our helpline number +91 98206191980.Typically, it takes about 3 – 4 weeks to make a customised jewellery
creations.
The cost of the customised creations depends entirely on the design. There could be a +/- 10% variance in the estimate and the final pricing depending on the weight of the creation.
Can we replicate a design?
We do not replicate any existing jewellery designs of any other brands.
Size Guides
Do we have a guide to understand various sizes of earrings, necklaces, bangles, rings?
Yes, some of our products do have a size guide, please refer to it to place an accurate order.
Jewellery Care
Are there any tips for storing the jewellery?
Store in: Plastic ziplock or the pouch with plastic cover provided by us! Please do not use fancy cloth, velvet pieces, wooden boxes etc. for storing your jewellery creations. Sanitisers, perfumes, soaps, water, humidity, moisture, extreme temperature or anything acidic can damage the jewellery.
Are the jewellery pieces breakable?
Yes, they are. All jewellery pieces are delicate creations so please do not pull them or handle them roughly. We may be able to fix the broken jewellery creation at an appropriate charge.
Is there a need to re-polish the jewellery? If yes, how do we do it?
Plating / polishing may fade over a period of time and yes, you may need to polish/plate your jewellery again.
Your local jeweller can do it for you or you can contact us for the same. We can re-polish your jewellery at nominal charges.
We do not polish jewellery creations not bought from us.
What if silver creations turn black?
Silver jewellery is hand polished once the creation is ready. After it is exposed to the atmosphere, anything in silver is prone to oxidation. Silver finish as original can be brought back by cleaning silver jewellery with silver cleaning cloth. It is available with us at an extra charge.
Collaborations
Please write to us at asmirajewels.com with your details and proposal. We shall respond back to you at the earliest.
Reselling Asmira designs
Within India?
Please write to us at asmirajewels.com with your details and proposal. We shall respond back to you at the earliest.
Outside India?
Yes, we are open to work with franchise / resellers based outside India. Please write to us at asmirajewels@gmail.com your details and proposal. We shall respond back to you.